TERMS AND CONDITIONS FOR GUEST REGISTRATION
1. No parties policy.
- The number of guests gathered in the apartment overnight (ie after
10pm must not exceed the number of persons booked).
- Any persons exceeding this number will be considered as trespassers.
- Noise must be kept to a minimum level at all times.
- If any noise complaints are received from the neighbouring residents
you will be asked to leave the premises
immediately. Your accommodation tariff will not be refunded, security
deposit may not be refunded.
- The registered guest will be held financially responsible for any
loss or damage caused during his/her stay.
BOND CONDITIONS
Refund of the security bond is subject to inspection of the apartment
upon departure or upon the return of all keys. The guest will
automatically forfeit the bond if:
- Any item is removed from the premises.
- There is any damage caused to Alto Hotel property, by the guest or
anyone invited to the property by the guest. This includes all items
and structures inside the apartment all external and communal areas on
Alto Hotel property.
- The guest breaches the above ‘No Party’ policy and refuses
to leave the premises.
2. You (our guest) agree that you will pay us (the Operator) the room
rate for each day of your stay and any additional charges up until the
time you advise that you have departed from our rooms.
3. You agree that any charge for services to you, not billed at the
time of your departure, may be added to your account for settlement as
arranged or may be charged to the same credit card used to pay the account
at the time of departure or to the credit card used to guarantee payment
of your account.
4. You agree that checkout time is 10.00 am on the date shown for your
departure unless we agree to another time.
5. You agree departure after that time may incur additional room
charges.
6. You agree that we may apply a charge if your check-in time requires
us to keep the room empty on the previous day.
7. You agree to pay interim accounts when presented even though you may
not have departed from our rooms.
8. You agree to advise us of any change in the number of persons using
the room and agree to pay any additional charges for additional persons
not included in the number stated at the time of registration.
9. You agree you are and remain personally liable to pay the total
amount due on departure unless prior settlement arrangements have been
accepted by us. If the settlement arrangements have not been met within 30
days of departure you agree to pay the total amount due on receipt of our
invoice.
10. You agree to pay us for any loss or damage to the room or equipment
in the room during period of use.
11. You agree to return the key and/or security card for the room at
the time of your departure and agree to pay a charge for the replacement
of keys you lose or fail to return same.
12. You agree any monies or other valuables, goods or vehicles that
belong to you, brought in or on to the
rooms, grounds or car-park remain your responsibility and we are not
responsible for their safekeeping.
13. You agree that you will not make any claim against us for any
damage or loss to your goods or valuables, regardless of how or where the
loss or damage occurred.
14. You agree that regardless of your length of stay there is no
tenancy or other rights created under any Landlord or Tenant laws and
there are no such laws that apply to your stay. We grant you a licence to
stay in our rooms and you agree that we may terminate the licence at any
time without giving you a reason.
15. You agree to receive commercial electronic messages from us in the
future unless you advise us otherwise in writing.
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